Work with Us

Join a team dedicated to customer satisfaction

customer support

Focused on Customer Experience

We don't just try to make our customers happy. We listen to them and care about what they say.

We stop by client offices to deliver cookies and ask how we're doing. In team meetings, we share the latest customer feedback, good or bad. We do the best job we can to make our customers happy.

If your dedication to customer support is one of your strengths, you might be a good fit for our team.

Security First

Our secured headquarters are in downtown Knoxville. Being in the heart of the city keeps us close to many of our clients.

Keeping our customers' data safe is our highest priority. Our team is comfortable working in a high security environment for the protection of our clients.

organized desk

UT Internship Partners

Since 2015, Smith & Hammaker has been a site supervisor for the University of Tennessee internship program. Students studying for their master’s degree in human resource management get real world experience through this program.

Our HR interns shadow Sue Gray, our resident expert in corporate compliance and HR, learning how to apply policies, have effective meetings, train employees, and more.

What Employees Say about Working Here

“I have never worked at a company like Smith and Hammaker. It must be a great company to work for since, including myself, I have 3 generations working here. It has been a pleasure to have worked with Butch... You can go and talk to Butch at any time whether it be personal or work related.” – Donna B.